Refund policy

1. Eligibility for Return/Exchange

•  Returns or exchanges must be requested within 3 days of delivery.

•  Items must be unused, unworn, and in the original packaging with all tags, labels, and the invoice.

•  Products must be free of scratches, deformities, or damages.

•  Items received as an exchange are not eligible for return or exchange.

2. Conditions for Return/Exchange

•  Incorrect or damaged products: A video must be provided showing the package from sealed tamper-proof bag to fully opened contents.

•  Quality check: All return/exchange items are inspected by our team. Items failing to meet the above requirements will not be accepted and returned at the customer's expense.

3. Shipping & Handling for Return/Exchange

•  If reverse pick-up is unavailable in your area, customers must use a local courier service, bearing the shipping charges.

•  Returns/exchanges typically take 7-10 working days to reach our warehouse.